Cloud IT Support & Maintenance
Managing and maintaining desktops, network infrastructure and servers has become business critical and beyond the scope of internal resources. You can’t afford to run the risk of system failures that impact productivity and cost companies money.
An organisation’s mission critical applications and hardware are as good as their availability. That is why we create maintenance and support services to meet each client’s needs. We provide guaranteed services backed by SLA.
In delivering our service, we analyse the way your network and systems run, then allocate appropriate expertise to manage it through a single point of contact. Remote monitoring and regular service calls are essentials to our approach. We resolve system performance issues on a real-time basis.
PointStar recognizes the importance of business continuity, and the need for a range of options to ensure it. We offer a wide selection of maintenance and service packages that provide our customers with benefit, flexibility and choice.