Cloud IT Support & Maintenance
It is important for business to manage and maintain desktops, network infrastructure and servers and companies can’t afford to run the risk of system failures that would affect productivity and cost companies money.
An organisation’s hardware and mission critical applications are as good as their availability. PointStar creates maintenance and support services to meet our clients’ needs, and we provide guaranteed services backed by SLA.
We resolve system performance issues on a real-time basis.First, we analyse the way your network and systems run, then assign our experts to manage it through a single point of contact. Regular service calls and remote monitoring are essentials to our approach. We offer a wide selection of maintenance and service packages that provide our customers with benefit, flexibility and choice, because we recognize the importance of business continuity, and the need for a range of options to ensure it.