Headquarters

Additional G Suite Licenses

Click here to add additional licenses to your G Suite domain

Free Tiered Customer Support

All of our customers received a free-tiered support via email and ticketing system. However, this service has not been backed by any SLA yet. Please note that phone or team-viewer-based support are not available. You may contact our Free Support Tier Helpdesk at [email protected]

Support Portal

The fastest way to receive a solution on your questions is to send us an email with a detailed description of the problem and also evidence, along with screenshots that will help our engineers get a clearer picture of the issues. This will enable our engineers to identify the issue quickly. You may check on the status of your opened tickets at http://pointstar.mojohelpdesk.com/login

Premier Support/Managed-Service Customers

Please call +65 6773 0987 (Press 1 for Existing Customers and then 3 for Support) For Indonesia based customers, please call +62 21 2555 8789

Singapore Office

51 Ayer Rajah Crescent #06-10 Singapore 139948

Phone: +65 6773 0987 / +65 6240 6897 Business Hours: Mondays to Fridays, 9 am to 6 pm SGT, close on Singapore public holidays

Indonesia Office (Jakarta)

Jl. KH Mas Mansyur, Cityloft Apartment Sudirman Lt 23, Unit 2303 Jakarta Pusat 10220

Phone: +62 21 25558789 Business Hours: Mondays to Fridays, 9 am – 6 pm WIB, close on Indonesian public holidays

Malaysia Office

34-01, Jalan Bestari 2/2, Taman Nusa Bestari, 81300 Johor, Malaysia

Phone: +607-244 7349 Business Hours: Mondays to Fridays, 9 am to 6 pm SGT, close on Malaysia public holidays

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Contact Us Form

For any general enquiries, please write to us at [email protected] and we’ll get in touch with you as quickly as we can.

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