Customer story: HSR International Realtors moves to G Suite

“Moving to G Suite allowed us to deliver accurate information to our customers, because our agents had the latest information at their finger-tips no matter where they are, be it in the office or outside meeting customers, without worrying about any downtime.”

Former CEO of HSR
Patrick Liew

A need for globalising, agility and scale

Company: HSR International Realtors Pte Ltd

Industry: Real Estate Agency

Size: Enterprise

Employees: 2700

System Replaced: Webmail system

G Suite Product Deployed: G Suite and Postini

Introduction
Established in Singapore in 1980, HSR International Realtors Pte Ltd is a leader in the marketing of both primary and secondary markets, local and overseas properties, providing comprehensive real estate services to the residential, commercial and industrial markets. The company has been marketing properties worldwide, and in progress of globalising and receiving transactions all over the world. The need of getting the latest information to the consumers as well as for the internal employees quickly but was restricted by the limitation from the old infrastructure.

Solution
PointStar provided Project Management capabilities, monitored and managed the entire deployment process which streamlined the transition and get all users up to speed quickly with using G Suite. Our team of consultants guided HSR through changes providing the tools and support to successfully navigate through the change. PointStar also offered robust cloud training programs to familiarise HSR employees with cloud-managed IT solutions during the transition.

Results
With G Suite, HSR is now a more flexible organisation that performs collaboratively, responds quickly to change, and works better together as a team. The sales team is able to access data from anywhere and from any device. They could better plan their schedules with Google Calendar, saving time and reducing the need for mundane administrative tasks.